Join us for a Complimentary Webinar on October 13 at 11am Eastern time

All Ontario employers must be compliant with AODA Legislation effective January 1, 2012. AODA is not about ramps or automatic door openers. It’s about being compliant in your customer service delivery to people with disabilities who may have different needs.

Space is limited.

Reserve your Webinar seat now at:

https://www2.gotomeeting.com/register/512717410

The Accessibility Standard for Customer Service applies to all provincially regulated employers in Ontario that provide goods or services, and have one or more employees.

This webinar will help you understand the standard and create your plan on accessible customer service.

To be compliant with this legislation you must:

• Consider a person’s disability when communicating with them
• Allow assistive devices such as wheelchairs, walkers and oxygen tanks
• Allow service animals
• Welcome support persons
• Provide notification of temporary disruption
• Invite customers to provide feedback
• Train staff on accessible customer service

Title: Are you ready for the AODA Legislation? – Accessibility for Ontarians with Disabilities Act

Date: Thursday, October 13, 2011

Time: 11:00 AM – 12:00 PM EDT

After registering you will receive a confirmation email containing information about joining the Webinar. 

This is a webinar and conference call. You will be required to register for the webinar as well, dial into the conference # provided. (416) 343-2655 CONF ID: 6015530

System Requirements

PC-based attendees

Required: Windows® 7, Vista, XP or 2003 Server

Macintosh®-based attendees

Required: Mac OS® X 10.5 or newer